Accomplishments: Office of the University Ombuds

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post branches out from a recent classroom discussion about the nature of change, risk, and vulnerability.  For more information about the Ombuds Office or to make an…
David G. Schwartz (Ombuds Office) recently published "React or Respond? The Answer That Changes the Story" on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores the differences between reacting and responding to a novel or negative situation, with a case study that…
David G. Schwartz (Ombuds Office) recently published a post, "The Helping Hand That Doesn’t," on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores how attempts to motivate or coach sometimes founder due to poorly-conceived communications.  For more information…
David G. Schwartz (Ombuds Office) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post veers between BJJ instructional and a meditation on intentionality that, the author hopes, might connect with readers who aren't looking for tips on how to establish…
David G. Schwartz (Ombuds Office) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post starts by discussing the fate of Flight 19, connecting those planes' disappearance to the feelings of disorientation we all can face.  For more…
David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post starts with an embarrassing incident during his tenure as a casino security officer and concludes, he hopes, with some thoughts that might be of relevance to others. For…
David G. Schwartz (Ombuds Office) recently published a new Informed Informality (his blog) post about the subtle power of appreciation. It draws on Mary Rowe's idea of microaffirmations and includes some hands-on knowledge garnered from my recent workshops for incoming students.  For more information about the Ombuds Office or to make an…
David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post uses the myth of Orpheus and Eurydice to explore what we can do when asking a question or seeking more information can make things worse.  For more information about…
David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post shares an amusingly tongue-tied moment Schwartz endured and shares some thoughts about how we can communicate more clearly. He also discusses, perhaps at too great a length…
David G. Schwartz (Ombuds Office) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post is a bit of a departure from his usual focus on conflict resolution and a return to his study of casino history. It has his thoughts on the real legacy of The Mirage…
David G. Schwartz (Ombuds) recently was part of an International Ombuds Association seminar called “The Numbers Share (some of) the Story: Using Data in Daily Ombuds Work.” The panel considered how ombuds can collect and utilize data  to refine their services, publicize their offices, and demonstrate return on investment.
David G. Schwartz (Ombuds) recently published a post on informed informality, his blog that considers people, organizations, conflict, and culture, among other things. The post begins by considering what an installation at the Whitney Biennial can tell us about failures in communication, and ends with lessons learned from a 1948 children's book…