Wen Jiang, Cass Shum, Billy Bai, and Mehmet Erdem (all Hospitality) recently published their paper, "" in the Journal of Hospitality Marketing & Management. The paper tested and compared the indirect and total effects of 13 motivators on repurchase intention on the P2P accommodation platforms via satisfaction before and after the COVID-19 pandemic. While the pandemic does not uniformly affect all guests, the results showed that neighborhood consistently had the strongest total effects on repurchase intention.
