Marla Royne Stafford (Hospitality) is the co-author of an article, that ranks as the #4 most downloaded paper in the 50-year history of the Decision Science Journal — a top journal in the decision sciences field. Originally published in 2004, the article looks at consumer internet use and usage gratifications among customers of a prominent internet service provider (ISP). The honor coincides with the journal's 50th anniversary.
